Page 14 Responding to New Retail Investing TrendsPage 18 The Times Are a Changin’ and Fast: The New Retail InvestorPage 22 Retail IR for Smaller-Cap CompaniesPage 27 Dealing With Great NewsPage 32 SPACS: The New Frontier for Mergers and AcquisitionsPage 36 Lessons Learned on the Road to Veeva’s Conversion to a Public Benefit CorporationPage 40 Navigate the NEXT at the NIRI 2021 Virtual